Gio was a great salesperson and helped me through the process seamlessly. He was very helpful for a first time car buyer.

Zaid was a great help in buying my first car!

I was very satisfied with Mike. He addressed all my concerns and was very knowledgeable. Also very patient with all my questions. I would definitely recommend him. Thank you Mike

Great experience from start to finish

Clean facilities. Great staff

I rarely write negative reviews, and I have intentionally waited until after exhausting every reasonable opportunity to work directly with the dealership before posting this. Over the past two years, I have been a consistent service customer at Family Hyundai. During that time, my vehicle underwent a complete engine replacement under Hyundai's warranty. I appreciated that the engine replacement was completed, and I have never disputed that the dealership performed that repair. My disappointment is not with the fact that repairs were made it is with what happened afterward and how my concerns were handled. Following the engine replacement, I continued experiencing issues with the vehicle, including overheating and other mechanical concerns. Rather than assuming something was wrong, I repeatedly returned to the dealership, described the symptoms, and asked if there was anything else that needed to be inspected or repaired. Whenever maintenance or repairs were recommended that were my responsibility, I approved them and paid for them. I was never looking for free repairs. I was looking for accurate diagnosis, thorough inspections, and honest guidance. Throughout this process, I remained patient and respectful with the service staff. I never raised my voice or became hostile. My expectation was simply that my concerns would receive the same level of attention that I gave to maintaining the vehicle. My final conversation with management was disappointing. Instead of discussing whether the recurring issues could be related to components surrounding the engine replacement or acknowledging that I had repeatedly brought concerns to the dealership, the discussion focused almost entirely on the vehicle's mileage, that the replacement engine warranty had expired, and that, in the manager's opinion, transmissions generally last around 100,000 miles. The overall message I received was that I now needed to "take responsibility" for the vehicle. What was missing from that conversation was any meaningful discussion of the concerns I had been reporting over time or any acknowledgment that I had consistently relied on the dealership's recommendations. I asked what needed to be done, authorized recommended work, and returned whenever something didn't seem right. I understand that vehicles wear out and that warranties have limits. I also understand that not every mechanical problem is the dealership's responsibility. However, I believe customers deserve more than a conversation centered solely on mileage and expired warranties after years of documented service visits and repeated reports of ongoing issues. I hope Family Hyundai takes this review as constructive feedback. My expectation was never perfection. It was accountability, thorough communication, and a willingness to fully investigate recurring concerns rather than simply pointing to the odometer. Based on my experience, I cannot recommend Family Hyaundai as a business, sales, finance, or service departments.

Skip is very knowledgeable and helpful. He took his time explaining and using features of the new car. I would recommend him to family and friends. Very patient too

Had another great experience at this location! Gary was very knowledgeable & helpful! I arrived for an oil change & was taken care of with kindness & priority! Thank you!

Overall great experience and customer service from Colin. I was able to get my car serviced in a timely manner.

I initially came in just to get my car repaired, but I ended up leaving with a brand new car on the same day! 😀 The entire process was incredibly simple and much faster than I expected. Jose was exceptionally professional, patient, and never pushy. He took the time to explain everything clearly and made sure I was comfortable with every step. 👍 Everyone at the dealership treated me with kindness and respect. It was honestly one of the best car-buying experiences I’ve had. I highly recommend this dealership, and if you go, ask for Jose. You won’t be disappointed!

First time buyers at Family Hyundai I was extremely impressed. I was greeted by Matt B. who took me around for a tour of their new vehicle models as and explained current dealer incentives. He was very friendly, answered all of our questions, and was very knowledgeable. I immediately was able to go on a few test drives and fell in love with the new Palisade. It had all the new technology, safety features, cameras and warranty options I was looking for. When I decided to make a deal, I was greeted by the floor Manager Al. He was very professional, super friendly, and had a laid-back, no pushy attitude. Buying a new car is always a great feeling and Family Hyundai made the process as smooth as possible. I was very happy overall with the dealership, salesman, selection of vehicles available. I would recommend this dealership to our family and friends and look forward to buying our next new car from them as well!

I would recommend this Dealership to everyone. The folks that work here, especially Ricky G. are the nicest and most honest (IMO)..If you make an appt , they are always on time. You receive updates as things are being worked on.

Had a great experience working with [Gio]. He was professional, honest, patient, and made the entire car-buying process smooth and stress-free. He answered all my questions without any pressure and helped me find the perfect vehicle. I highly recommend him if you’re looking for excellent customer service!

I took my car in for an update, and a recall. I was greeted by Gary in the Service area, and he was ver pleasant to work with, and made me feel very comfortable he knew what needed to be done, & how long it would take. The car was done sooner than expected, and when I picked up the Car, I had a question on the update that done. Gary, the Service Manager and Ricky all helped to review the set-up on my cars Navigation system with me, All three of these gentleman gave me great input, and were so kind and helpful. I would not hesitate to Ask for Gary the next time I schedule service for my car. I was really impressed how they all came together to ensure my experience gave me all the information I needed. It was such a pleasant experience, and I left with some really great tips too!